PHILADELPHIA (CBS) — Anyone with questions about family and friends aboard the train that derailed in Philadelphia’s Port Richmond neighborhood can call a hotline for information.

Amtrak says individuals with questions about their friends and family on train 188 should call Amtrak’s Emergency Hotline at 800-523-9101.

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“We’re working with Amtrak, we’re working with our hospitals, we’re working with all of our human services agencies so again if the public is looking for someone, a loved one, start that process by calling Amtrak’s number that’s 1-800-523-9101,” said Samantha Phillips, Director of Emergency Management for the City of Philadelphia.

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Amtrak is also urging an passengers who were on the train, and doing well, to please give them a call at 800-523-9101 and report their status.

COMPLETE COVERAGE: Port Richmond Train Derailment

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