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When To Dial 911You know that in case of an emergency, you call 911. But while it seems like a silly question, what is and what isn’t an emergency?
City Controller Calls 311 System A "Glorified Answering Service""311 has not alleviated the pressure of non-emergency calls to 911. In fact, the reduction in non-emergency calls to 911 has been virtually non-existent," Alan Butkovitz says.

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