Philadelphia Releases Report on Comcast's Mediocre Customer Satisfaction Rate"Twenty-six percent of Comcast cable subscribers were dissatisfied overall with their cable service," the mayor said.
Comcast Hopes New Incentives Will Get More Families Signed Up For Internet Essentials ProgramRobert Smith, who heads community investment in the region for Comcast, says they're also giving a break on the $10/month cost for the connection for half a year.
Comcast Sweetens Its Low-Cost Internet Deal as Regulatory Hurdles LoomComcast Corporation says more than 300,000 low-income families across the country have signed up for its reduced-cost Internet service -- but notes that many more are eligible.
Comcast Says Its Low-Income Internet Offering Expanded Tenfold in Second YearWhile only 500 families in the Philadelphia area had signed up a year ago, a Comcast official says, the number is now around 5,700.
Group Says Comcast Corp. Is Hiding Its Low-Cost Offering From Low-Income FamiliesComcast's "Internet Essentials" is restricted to certain low-income families, but cuts the cost of getting online to $9.95/month.

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