“Twenty-six percent of Comcast cable subscribers were dissatisfied overall with their cable service,” the mayor said.
Robert Smith, who heads community investment in the region for Comcast, says they’re also giving a break on the $10/month cost for the connection for half a year.
Comcast Corporation says more than 300,000 low-income families across the country have signed up for its reduced-cost Internet service — but notes that many more are eligible.
While only 500 families in the Philadelphia area had signed up a year ago, a Comcast official says, the number is now around 5,700.
Comcast’s “Internet Essentials” is restricted to certain low-income families, but cuts the cost of getting online to $9.95/month.