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Consumer Financial Protection Bureau

Debt Collection Industry On Notice About Hounding Consumers

Consumer complaints about abusive tactics are prompting the government watchdog to look into new rules and regulations.

11/07/2013

credit report2

1 In 5 Credit Reports Contains Errors

By Jim Donovan PHILADELPHIA (CBS) — A Federal Trade Commission study of the U.S. credit reporting industry has found that one in five consumers had an error in a credit report and five percent had […]

02/11/2013

closing credit cards

BLOG: Credit Card Refunds Start To Go Out

By Jim Donovan: Six million Discover, American Express and Capital One customers are getting refunds. Are you one of them? The three credit card companies are paying back customers a total of $435 million because […]

12/19/2012

(US senator Bob Casey and Philadelphia community activist Jamie Moffett stand outside a row of homes in Kensington including one, at left, that they say enhances the neighborhood after being rehabbed.  Credit: Steve Tawa)

Sen. Casey Visits Kensington, Urging US To Ease Mortgages For Low-Value Properties

US Senator Bob Casey (D-Pa.) is calling for more federal action to help people get mortgages, to stabilize neighborhoods in which property values are low.

10/05/2012

amex

American Express to Refund $85 Million for Illegal Practices

By Jim Donovan: The Consumer Financial Protection Bureau (CFPB) has announced an enforcement action with orders requiring three American Express subsidiaries to refund an estimated $85 million to approximately 250,000 customers for illegal card practices. […]

10/03/2012

Barack Obama and Bill Clinton (Photo by Alex Wong/Getty Images)

Opinion: We Are Better Off Than We Were Four Years Ago

Tonight, when Vice President Biden and President Obama address the country the question before them is an obvious one: are we better off than we were four years ago? The answer is equally obvious: YES!

09/06/2012

Bank Fees

3 On Your Side: Government Investigating Costly Bank Fees

The government’s new consumer watchdog agency is launching an investigation into costly overdraft fees charged by big banks, and the investigation could result in new rules or even lawsuits if banks are accused of violating consumer laws.

02/22/2012