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Nutter Administration Developing Mobile App For Citizens To Report Quality Of Life Issues

(credit: KYW's Mike Dunn)

(credit: KYW’s Mike Dunn)

Mike Dunn Mike Dunn
Mike Dunn is City Hall bureau chief for KYW Newsradio 1060. He covers...
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By Mike Dunn

PHILADELPHIA (CBS) — The Nutter Administration is developing a mobile phone app that would let users input problems they see on the streets of Philadelphia — with the info going directly to City Hall.

There has been no formal announcement yet, but at a budget hearing, Nutter Administration officials revealed plans for a smartphone app tied to the city’s 3-1-1 non-emergency call center.

Managing Director Rich Negrin said residents can send in reports of problems:

“We’re going to have the ability to utilize a mobile app,” said Negrin “both in terms of our city employees, and our citizens eventually, to be able to see (problems), put in service requests, and actually impact the quality of life.”

The administration hopes to choose a software developer by the end of April. It is also testing a related app to be used by police officers, who can input reports to 3-1-1 on the laptop in their cruisers.  So far, officers in the 26th district have submitted two-thousand reports to 3-1-1 since last September.

The 3-1-1 app for citizens is similar to a mobile app developed by freshman 6th District Councilman Bobby Hennon.

That app, for iOS devices only, is awaiting Apple’s approval and Henon hopes to see it go live next week.

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