PHILADELPHIA (CBS/AP) – There were long lines at Target stores across the world on Saturday when the cash registers suddenly went down. The retail giant suffered a technological glitch that resulted in the registers to stop working for approximately two hours, but the issue has since been resolved.
Target confirmed the issue was an “internal technology” issue and not a data breach Saturday. The corporation said no customer’s information was compromised.
“Target’s registers are fully back online and guests are able to purchase their merchandise again in all stores. The temporary outage earlier today was the result of an internal technology issue that lasted for approximately two hours. Our technology team worked quickly to identify and fix the issue and we apologize for the inconvenience and frustration this caused for our guests. After an initial but thorough review, we can confirm that this was not a data breach or security-related issue and no guest information was compromised at any time.”
The outage periodically prevented Target’s cashiers from scanning merchandise or processing transactions. Self-checkout registers also weren’t working at times, causing massive lines in some stores.
Shoppers at the Target located in South Philadelphia said the registers began working some time after 4 p.m.
“The cashiers were saying the computers were offline and now they’re working,” one customer said. “Everything’s good.”
Target temporarily closed some of its stores rather than risk aggravating shoppers.
Target acknowledged the checkout headaches in a tweet and apologized for the inconvenience without providing a timetable for fixing the problem.
A Target employee was warning customers of the checkout trouble as they entered a San Francisco store early Saturday afternoon. Sales were still being completed after intermittent delays.
(©Copyright 2019 CBS Broadcasting Inc. All Rights Reserved. The Associated Press contributed to this report.)