The video recorded by Crystal Lopez shows the tiny bugs crawling on a bus seat.
Lopez says she was on a Route 26 bus on Tuesday when she saw the bugs. She tells CBS Philly she was with her two daughters, 11 and 3, when she felt the bugs biting her arm.
“So I would like to share with everyone what I experienced on the #26 #septabus yesterday this is disgusting this goes to show that septa is not clean you know how many people I’m sure took bed bugs home with them yesterday this is unacceptable I definitely made a complaint to the septa supervisor,” posted Lopez on Facebook.
Lopez says she suffered an allergic reaction as a result of the bites and had to go to the doctor.
SEPTA says Lopez reported the incident to her bus driver and the bus was pulled out of service immediately. They also say this was an ‘isolated infestation’ and that all buses are exterminated monthly as a preventative.