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Independence Blue Cross Works To Extend Its Reach In The Latino Community

PHILADELPHIA (CBS) -- Independence Blue Cross held an enrollment event Sunday afternoon at a historic church at 5th and Girard in Philadelphia's Northern Liberties section.

After mass at St. Peter the Apostle Church, home of the St. John Neumann Shrine, a mariachi band led parisioners through the parking lot into the parish hall, where bilingual reps from Independence Blue Cross manned an information table.

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(Photo Credit: KYW's Molly Daly)

Pastor Father Richard Bennett says the largely Spanish-speaking parishioners face a number of challenges when it comes to finding the right health insurance.

"Some of it is language, some of it might be a lack of familiarity with the healthcare system, and a lot of it is just being I-T savvy or not being I-T savvy -- some folks don't even have an email address," Bennett said. "So, just to have a person who's patient, kind, understanding, and speaks your language -- on many different levels -- help and assist them in the process is very helpful."

Independence Blue Cross says the outreach effort will continue, with events scheduled this week at the 7 Brothers supermarkets.

 

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