Philadelphia Manager Finds Life Lessons Help With Success In Management
Philly Pretzel Factory is home to the infamous Philly-style pretzel that has become associated with Philadelphia since long before the company opened its doors in Mayfair, Philadelphia, PA in 1998. Most pretzels were found in convenience stores and at street vendor carts in Philadelphia. Philly Pretzel Factory offers warm soft pretzel that is baked from scratch on the premises daily. The company has opened 159 stores around Philadelphia and the Delaware Valley over the years. PPF serves over 100 million pretzels per year.
Dolly Drumm has been a manager at the Springfield, PA location for over seven years, managing the everyday operations and a staff of 12. Her job responsibilities as a manager include all hiring and terminating, ordering products, scheduling employees, sales reporting, maintaining costs and labor and the general daily maintenance.
What is your educational background?
"I attended both Temple University and West Chester University."
What is your background in management?
"I was the general manager of a quick service restaurant before I worked for Philly Pretzel Factory. I have 12 years of experience in management, seven of those being with Philly Pretzel Factory."
How has your education fueled your management success?
"My educational background is actually in history. I went to school with the intentions of becoming a high school teacher, but decided to change career paths and began working in food service management. My background in teaching is a tremendous help because there are a lot of teaching moments in management."
Do you have any advice you can give to others pursuing a career in management?
"Pull from your life experiences. Along the way, you might change your mind about your career, but if you can pull from the things in your life that drive you or your passions, you will be wildly successful."
Christina Thompson is a freelance writer living in Philadelphia. Her work can be found at Examiner.com.
