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Help Available For Those Still Working To Sign Up For Federal Health Care

By Pat Loeb

PHILADELPHIA (CBS) -- The deadline for enrollment in a health plan under the Affordable Care Act has passed but thousands of people are still working through the process.

Federal officials granted a "grace period" for those who registered at the insurance marketplace -- healthcare-dot-gov -- but couldn't complete the application on time. They haven't announced an end date for the period, but Wendy Davis of Resources for Human Development, which helps navigate the process, believes enrollees have about ten days.

"What the marketplace is showing is that everybody needs to be completed by April 15th," she says.

Enroll America estimates some 5,000 people locally were "in line" on Monday when the marketplace closed. Spokesman Paydon Miller says most need just a little help.

"They've narrowed it down to a couple of different plans or they have one thing they're not quite certain about," she says, "and they just need somebody who can answer one question to get them across the finish line.

Navigators are still available to help. They'll be at Northeast Regional Library until 5 today and next Saturday.

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