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Social Media Today: Selfie Tips, #Music Dropped, Pinterest Ad Plans

KYW Newsradio social media editor Melony Roy reports daily on what’s trending around the region and the world.


Chris Malone, author of "The Human Brand," at the KYW Newsradio studios. (Credit: John Ostapkovich)

Local Author Examines Customer, Company Relationship

As the holiday shopping season begins, there’s a new perspective on the relationship each of us has with companies.



3 On Your Side: Best Return Policies

Dealing with a return can be the worst thing about shopping.


computer scam

On Data Privacy Day, Expert Asks, ‘What Are You Doing To Protect Your Info?’

“The data you share is massive in quantity. What are you doing to protect that?” Asks Mark McCreary, a data security attorney at Fox Rothschild in Philadelphia.


(Graphic: Ed Fischer)

Online Shoe Retailer Zappos Warns Customers It’s Been Hacked

Zappos acknowledges that names, phone numbers, e-mail addresses, billing addresses, shipping addresses, even partial credit card numbers were stolen.



BLOG: L.L. Bean Waiving All Shipping Costs

By Jim Donovan: As more and more retailers offer deals on shipping to lure in customers, L.L. Bean is upping the ante and has announced that it will be waiving shipping fees all the time, […]