As the holiday shopping season begins, there’s a new perspective on the relationship each of us has with companies.
Dealing with a return can be the worst thing about shopping.
“The data you share is massive in quantity. What are you doing to protect that?” Asks Mark McCreary, a data security attorney at Fox Rothschild in Philadelphia.
Zappos acknowledges that names, phone numbers, e-mail addresses, billing addresses, shipping addresses, even partial credit card numbers were stolen.
By Jim Donovan: As more and more retailers offer deals on shipping to lure in customers, L.L. Bean is upping the ante and has announced that it will be waiving shipping fees all the time, […]