KYW Newsradio social media editor Melony Roy reports daily on what’s trending around the region and the world.
“Too many of these companies are letting social media become important to them via a mistake or a tragedy,” creative director and co-founder of Chatterblast Media, Matthew Ray said.
A posting on the FAA website raises new questions about the chain of events leading to a pilot’s decision to abort a flight Thursday evening at Philadelphia International Airport.
Eyewitness News reporter Todd Quinones talked to several passengers who were on board the plane.
At the time of the incident, 149 passengers and five crew members, including two pilots and three flight attendants, were on board.
US Airways is among the airlines now waiving change fees as they help their customers try to get earlier flights.
The parent company of the newly merged American Airlines and US Airways says that as it continues the process of forming the world’s largest airline, consumers will see only gradual changes.
Passengers traveling for the Thanksgiving holiday are thankful – so far – for on-time departures, something that’s not guaranteed this time of year.
Tens of millions of Americans will be traveling this week to catch up with loved ones and friends for Thanksgiving. But for many of those taking to the sky to reach their destinations, the journey has already begun.
An investigation is underway after a blind man says he was thrown off a plane in Philadelphia along with his service dog.
About 300 US Airways passengers complained that they were left unattended in the terminals for long periods of time or missed connecting flights when assistance was needed to get from one gate to another.
US Airways was also fined $1.2 million for failing to provide adequate wheelchair access to passengers in Philadelphia and Charlotte, N.C.
Mayor Nutter and the mayors of Chicago, Dallas, Fort Worth, Miami, Charlotte and Phoenix have written to Attorney General Holder asking that the merger of US Airway and American be allowed to proceed.
Teams of 20 take turns pulling the 50-ton jet to raise money for the United Way of Philadelphia and New Jersey.
Angeline O’Grady’s late husband had a specific request for his wife before he lost his battle with cancer in 2011: he wanted to be back in their hometown of Hull, England.