About 300 US Airways passengers complained that they were left unattended in the terminals for long periods of time or missed connecting flights when assistance was needed to get from one gate to another.
Next year, low-cost Spirit Airlines will begin flights out of Philadelphia International Airport.
The head of US Airways sees Philadelphia as a hub if it decides to start nonstop service to Asia.
A New England family was removed from a plane before take-off because their scared two-year-old took an exceptionally long time to sit in her seat and be belted in. A local airline has tips for parents to better prepare their child as the busy Spring travel season approaches.
Airlines operating at Philadelphia International would bear much of the cost.