NOW LIVE: Eyewitness News

Qwikster

(Graphic: the Netflix web site)

Netflix Retreated, Regrouped After Marketing Missteps, Notes Expert

“They did what customers did not want, and the customers stood up, fought back, and the company backed down,” says tech analyst Jeff Kagan.

10/10/2011

Follow

Get every new post delivered to your Inbox.

Join 35,106 other followers