Just like your smartphone alerts you when a software upgrade is available, the city is putting out the word that Philly 311 has gotten an overhaul. Officials say customers are getting a smarter, more social service.
By contrast, the 311 for the rest of us operates only 12 hours a day, and only Mondays through Fridays.
The City of Philadelphia has fully activated its emergency operations center, and three shelters were opened for city residents who have left their homes in advance of potential flooding from Hurricane Sandy.
The city’s 311 Call Center, fielded more than 6,200 calls in a 24-hour period by 7:15, this morning.
Now available for download, a free app that makes it simple to put Philadelphia government to work for you.
The Philly 311 call system wants to improve the delivery of city services by hooking up with Philadelphia Police officers in troubled neighborhoods.
Imagine the city damages your sidewalk. Then you’re told, sorry it’s up to you to fix it. That’s what happened to one CBS 3 viewer.