Former Philly 311 Coworkers Charged With Counterfeiting SEPTA TransPassesA federal indictment says a former Philly 311 employee and a co-worker schemed to make and sell more than 2,000 counterfeit monthly SEPTA TransPasses.
City: Upgrade Makes Philly 311 Smarter, More SocialJust like your smartphone alerts you when a software upgrade is available, the city is putting out the word that Philly 311 has gotten an overhaul. Officials say customers are getting a smarter, more social service.
Butkovitz Says City's 311 Call Center Operates Around the Clock, Only For SomeBy contrast, the 311 for the rest of us operates only 12 hours a day, and only Mondays through Fridays.
Philadelphia Emergency Office Goes Into High GearThe City of Philadelphia has fully activated its emergency operations center, and three shelters were opened for city residents who have left their homes in advance of potential flooding from Hurricane Sandy.
311 Call Center Inundated With CallsThe city's 311 Call Center, fielded more than 6,200 calls in a 24-hour period by 7:15, this morning.
Philadelphia Launches 311 AppNow available for download, a free app that makes it simple to put Philadelphia government to work for you.
Philadelphia Police Participating In 311 Pilot ProgramThe Philly 311 call system wants to improve the delivery of city services by hooking up with Philadelphia Police officers in troubled neighborhoods.
3-On Your Side: Sidewalk ShowdownImagine the city damages your sidewalk. Then you're told, sorry it's up to you to fix it. That's what happened to one CBS 3 viewer.

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