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Wells Fargo Testing Customer Service Bots Through Facebook MessengerIn an effort to meet people where they are, Wells Fargo is ramping up its development of artificial intelligence based technology.
Facebook Executive Predicts Phone Numbers Will Die This YearIn a blog post, David Marcus, the head of Facebook's chat service Messenger predicts 2016 will mark the end of phone numbers. Jonah Berger, Wharton professor and author of "Contagious: Why Things Catch On" agrees.
Facebook Announces Major Changes To Messenger AppThe social networking giant has announced Messenger is becoming a massive communications hub where users will be able to do much more than chat with others.
Social Media Today: Instagram Update, Messenger Milestone, Twitter Partners With WAMKYW Newsradio social media editor Melony Roy reports daily on what's trending around the region and the world.
Social Media Today: YouTube Mix, Sprint Partners With Spotify, Messenger UpdateKYW Newsradio social media editor Melony Roy reports daily on what's trending around the region and the world.
Social Media Today: Facebook Ads, Chat Changes, Most Social UniversityKYW Newsradio social media editor Melony Roy reports daily on what's trending around the region and the world.
Social Media Today: Messenger Update, Vine Messages, Privacy DinoKYW Newsradio social media editor Melony Roy reports daily on what's trending around the region and the world.
Social Media Today: Messenger Update, Twitter Nielsen Expand, & MoreKYW Newsradio social media editor Melony Roy reports daily on what's trending around the region and the world.
Social Media Today: Paper Update, Twitter Hack?, Facebook MessangerKYW Newsradio social media editor Melony Roy reports daily on what's trending around the region and the world.
Social Media Today: Facebook Algorithms, Reddit Test, Messenger DroppedKYW Newsradio social media editor Melony Roy reports daily on what's trending around the region and the world.

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