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ExpressJet

VirginAmericaInFlight5

Annual Airline Quality Rating Results

By Jim Donovan: A big drop in customer complaints helped U.S. airlines post their best ratings ever last year even though more flights were late and more bags were mishandled. That’s according to researchers from […]

04/08/2014

3 on your side

3 On Your Side: Virgin America Best Airline, United Worst

3 On Your Side Consumer Reporter Jim Donovan breaks down the numbers.

04/08/2013