Lawmakers To Airlines: Improve Service Or Congress Steps In The chief executive of United Airlines apologized Tuesday on Capitol Hill for an incident in which a passenger was dragged off a flight, calling it "a mistake of epic proportions" as frustrated lawmakers warned airline executives to improve customer service or face congressional intervention.
America's Least Favorite Airline Is...For the third year in a row, the ultra-low cost carrier had the lowest score in the travel report.
3 On Your Side: Filing An Airline Complaint Isn't So SimpleWant to file a complaint? Good luck.
Blog: WalletHub Rates 2016 Best And Worst AirlinesWalletHub today announced its list of 2016’s Best & Worst Airlines in order to help consumers prepare for the busy summer travel season.
Delta, American And United Ban Hoverboards As A Fire DangerDelta Air Lines, American Airlines and United Airlines said Thursday they are banning hoverboards in checked or carry-on luggage.
Watch Where You Point That LaserBecause it's a violation of federal law, the FAA requires pilots in the US to report any laser aimed at their aircraft. In 2014, they reported almost 4000.
Airline Passengers Not Satisfied Nor ProtectedAirline customers who have flights cancelled or significantly delayed should be aware that the law doesn’t really protect you.
Popular Airline To Offer Roomier, More Comfortable Seats Starting In 2016It's a welcome move. Just a few days ago, a new survey claimed flying is only getting worse.
3 On Your Side: Virgin America Takes Top Spot In Airline RatingsSo you think that air travel is getting worse? Well researchers who track the airline business, say that it's a fact! 3 On Your Side Consumer Reporter Jim Donovan looks at the latest airline quality report that gives low marks across the board.
3 On Your Side: Majority Of Travelers Frustrated When FlyingAirlines have found plenty of creative ways to charge more fees over the last few years, and most passengers aren't happy with them. As 3 On Your Side Consumer Reporter Jim finds, another fee could be going up, and it's one fee that all air travelers have to pay.
When On Time Is Too Late For Your AirlineHow early do you have to get to your flight before the airline can give away your seat?
How To Fit Everything Under The SeatAvoid paying a carry-on fee by following these helpful tips.