Philadelphia Publishes 3-1-1 Call Data Philadelphia has published details of nearly 1 million calls to its 3-1-1 service center as part of its open data effort.
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City Controller Calls 311 System A "Glorified Answering Service""311 has not alleviated the pressure of non-emergency calls to 911. In fact, the reduction in non-emergency calls to 911 has been virtually non-existent," Alan Butkovitz says.