Jim Donovan is co-anchor with Brooke Thomas of CBS 3’s Eyewitness News This Morning and Eyewitness News at Noon.
The 14-time Emmy Award-winner joined CBS 3 as its “On Your Side” consumer reporter in 2004. In April, 2016, he stepped up to the anchor desk to relaunch the station’s morning newscast, after distinguishing himself with his memorable coverage of Pope Francis’ visit to Philadelphia in 2015.
Jim’s on-air duties still include the consumer beat where he and his team continue to resolve thousands of consumer-related complaints from viewers in the Delaware Valley. Their work has earned accolades from numerous organizations from the Better Business Bureau to the Associated Press.
A native of Staten Island, New York, Jim began his career as a news department intern at WWOR-TV in Secaucus, New Jersey. He worked in a variety of roles there for six years as a news writer and field producer, all the time also working in the aviation industry for People Express Airlines and later, Continental Airlines, traveling both across the U.S. and internationally.
In 1993, Jim decided to clip his airline wings and concentrate on his broadcasting career full-time. He joined WNBC-TV in New York as a research coordinator. It was there that he put his aviation experience to good use and earned his first Emmy Award for an investigative report on plane crash survival.
In 1994, he made the jump to the network and joined CNBC, as an investigative producer and consumer reporter for Steals & Deals, a nightly consumer news program. There he earned a National Cable Ace nomination and contributed reports to NBC’s Today Show.
Jim left New York in 1997 to start an investigative unit at WGHP-TV in High Point, North Carolina. While there, the Better Business Bureau named him “Outstanding Consumer Reporter.” Prior to Philadelphia, he was the consumer reporter for WBNS-TV in Columbus, Ohio where his advocacy on behalf of viewers was recognized by the Ohio Attorney General’s Office.
Jim is a graduate of Seton Hall University in South Orange, New Jersey where he earned a Bachelor of Arts degree in communication.
Active in the community, he volunteers his time to numerous local charities including MANNA, CARIE and the Mazzoni Center. In 2015 he was inducted into the Broadcast Pioneers of Philadelphia’s Hall of Fame in recognition of his body of work and community service.
In his free time, Jim still enjoys traveling the world. His passport includes stamps from 44 countries in Europe, South America, Africa, Asia and the South Pacific. When he’s not traveling, he resides in Center City Philadelphia.
Customers can finally look to forward to getting paid.
In today’s 3 On Your Side consumer report, a look at how it works.
A whopping seventy-five percent of Americans say they have financial regrets, according to a new study by Bankrate.com.
When it comes to online shopping, without a doubt Amazon is king. But depending on how many returns that you make, you could get exiled from the kingdom!
Here’s information you need to know in this week’s 3 On Your Side Recall Roundup.
In today’s 3 On Your Side consumer report, you may be surprised to learn that your premium often has little to do with your driving history.
Since the introduction of the Affordable Care Act, insurers offer more health plans with lower premiums, but higher deductibles.
There could be dangerous products in and around your home, Jim Donovan has information you need in this week’s 3 On Your Side’s Recall Roundup.
Dietz & Watson is celebrating the occasion at 27 locations throughout Philadelphia, the Lehigh Valley and South Jersey.
The average price of an airline ticket in the U.S. dropped to 363 dollars in the fourth quarter of last year.
Looking for ways to save money on auto insurance?
With tax season now over, hopefully you got a refund instead of owing Uncle Sam. But did you ever wonder what the government does with your income tax dollars?
In today’s 3 On Your side consumer report, we take a look at a growing internet trend that could help you save big on your favorite brands.
Dangerous products that may be in and around your home. Here’s information you need to know in this week’s 3 On Your Side Recall Roundup.
Travel expert Mark Murphy says that not only is over-packing a nuisance, but it can be costly too.