Eye 3 Yellow 3d 2 new logo Philly_KYW_new Philly_94WIP_new CBS Sports Radio 610 Philly_WPHT_new
VirginAmericaInFlight5

Annual Airline Quality Rating Results

By Jim Donovan: A big drop in customer complaints helped U.S. airlines post their best ratings ever last year even though more flights were late and more bags were mishandled. That’s according to researchers from […]

04/08/2014

(credit: CBS3)

Putting Light Beer Taste To The Test

Light beer is a $50 billion industry, and behind every bottle of beer is a battle for America’s taste buds.

04/07/2014

(credit: CBS 3)

3 On Your Side: Credit Union Gives Students Jump Start In Managing Finances

3 On Your Side Consumer Reporter Jim Donovan visits one Delaware County high school where students are getting a jump start in managing their own finances.

04/07/2014

(Credit: ROSLAN RAHMAN/ AFP/ GettyImages)

3 On Your Side: Digital Spring Cleaning

3 On Your Side consumer reporter Jim Donovan has some advice that can help protect privacy and keep devices running smoothly.

04/04/2014

(File photo by Ed Fischer)

Pa. PUC Tightens Notification, Response Requirements on Electric Suppliers

The Pennsylvania Public Utility Commission is moving to address thousands of complaints filed in recent months over rapidly rising electric bills.

04/04/2014

(credit: CBS 3)

3 On Your Side: PA PUC Announces New Variable Rate Regulations

They were looking to save money on utilities, but instead their electric bills went through the roof. 3 On Your Side Consumer Reporter Jim Donovan was the first to shed light on electricity price spikes that took consumers by surprise this winter and now tells about changes finalized today that will help consumers avoid shocking bills in the future.

04/03/2014

crime_cuffs_phila_px_DL

Police in NE Philly Warn Elderly Drivers About Fake Auto Repair Scammers

According to investigators, a man approached the 94-year-old driver and told him his car had a wobbly wheel and he could fix it. The motorist gave the suspect $940. The suspect fled with the money.

04/03/2014

(credit: CBS3)

3 On Your Side: What Happens To Frequent Flyer Miles When You Die

If you travel by air, chances are you’ve racked up frequent flyer miles. Whether you use them to upgrade your seat or book a free ticket, the last thing you want is for them to expire. But 3 On Your Side Consumer Reporter Jim Donovan takes a look at another reason why they may go to waste, and you probably haven’t prepared for it.

04/02/2014

(credit: CBS3)

3 On Your Side: Top Myths When Buying Plane Tickets

3 On Your Side Consumer Reporter Jim Donovan takes a look at some of the top myths when it comes to getting a good fare and saving money.

04/02/2014

(Kevin Rowley, a technician with Performance Systems Development, a PGW contractor, explains findings of tests of air infiltration to homeowner Anuj Gupta.  Photo by Mark Abrams)

PGW Offering Rebates For Home Energy Improvements

The Philadelphia Gas Works is launching an effort to get homeowners to do home energy audits in exchange for rebates for improving the home’s energy efficiency.

04/02/2014

2014 Jeep Grand Cherokee (credit: STAN HONDA/AFP/Getty Images)

Jeep Grand Cherokee and Dodge Durango Recall Due To Brake Issue

By Jim Donovan: Chrysler is recalling nearly 870,000 SUVs because corrosion may make the vehicles’ brakes harder to use. The recall involves 2011 through 2014 models of the Jeep Grand Cherokee and Dodge Durango. Chrysler […]

04/02/2014

(credit: CBS 3)

3 On Your Side: Avoiding Common Tax Errors

That last-minute sprint to finish can sometimes lead to costly mistakes, so 3 On Your Side consumer reporter Jim Donovan takes a look at some of the most common errors.

04/01/2014

Italian Ice

It’s No Joke: Mt. Airy Landmark Offering Free Water Ice On April Fools’ Day

To celebrate the start of the 2014 season, Mt. Airy’s Trolley Car Ice Cream Shoppe will be offering guests free cups of water ice between noon and 9 p.m. on April 1st.

04/01/2014

The world headquarters of General Motors in Detroit (Photo credit: Bill Pugliano/Getty Images)

GM Recalls 1.3 Million Cars For Steering Defect

General Motors is recalling 1.3 million vehicles in the U.S. because the electronic power-steering assist can suddenly stop working.

03/31/2014

(Credit: Steve Tawa)

Area Community Groups Help Constituents Meet Obamacare Deadline

The waiting room was full on Monday morning at Congreso de Latinos Unidos, one of the largest Hispanic nonprofits in the nation.

03/31/2014

Photo Galleries
Phila. Auto Show 2011 144

2011 Philadelphia Auto Show

(credit: Randall E. Scott) From Ford to Fiat, and classic to innovative, there was something for everyone at the 2011 Philadelphia International Auto Show.

Apple CEO Steve Jobs speaks during an Apple Special Event at the Yerba Buena Center for the Arts September 1, 2010 in San Francisco. Jobs announced upgraded versions of the entire iPod line, including an iPod Touch that includes a camera. (Credit: Justin Sullivan/Getty Images)

Apple Unveils New iPods, Apple TV

Apple CEO Steve Jobs unveiled a refreshed lineup of iPods and a smaller Apple TV during a presentation in San Francisco on Sept. 1, 2010.

Ketch, left, and Hiro-pon, members of the Japanese pantomime group Gamarjobat, take part in a promotional ninth birthday party for Japanese auto giant Honda Motor’s humanoid robot Asimo at the company’s headquarters in Tokyo on October 31, 2009. Asimo, which officially stands for “Advanced Step in Innovative MObility,” was the culmination of two decades of humanoid robotics research by Honda engineers, who first began research on the project in the 1980s and then unveiled “him” in 2000. (credit: Yoshikazu Tsuno/AFP/Getty Images)

Japanese Robot Craze

Japanese robotics makers are creating some of the most life-like robots ever.

More Galleries