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By Hadas Kuznits

PHILADELPHIA (CBS) — The city of Philadelphia has announced a request for information for advanced bike sharing technologies to improve their Indego bike share program.

City of Philadelphia Transportation Program Manager Aaron Ritz says, when it comes to innovative ideas and new technologies, they don’t know what they don’t know.

“We definitely are looking for ways that we can make bikes more accessible, that we can keep things affordable, that we can keep the customer experience better,” he said.

He says they’ve gathered information over the years about how people use Indego bikes.

“There’s a lot of things that you learn as you go in some ways and, not surprisingly, there’s a really heavy use of bikes for people’s commutes,” said Ritz.

But maybe there’s a way to make the experience better? Easier? Or maybe there’s a way to integrate an app? Or a way to do away with bike docks?

“We’re nearing our third birthday coming up this April. We’ve had what I think is a pretty good and successful program to date, but there’s always room for improvement in anything,” Ritz said.

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