Tech

Android User: Apple Tech Support Admits There May Be A Problem With iMessage When Users Switch To Android

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(photo credit: Justin Sullivan/Getty Images)

(photo credit: Justin Sullivan/Getty Images)

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PHILADELPHIA (CBS) – There has been rumblings for awhile about iMessage issues when iPhone users switch to Android.

Android users have said that the iPhone text messaging system either delivers texts to Android users late, or simply not at all because their contacts still think the number is associated with iMessage.

The iPhone users who send the texts to the Android say they will see a “delivered” receipt as if everything was sent properly, but sometimes that is not the case.

Lifehacker’s Adam Pash, who recently switched to Android, says he called Apple tech support when he realized his number was still associated with iMessage.

He says the tech support employee explained this is a problem a lot of people are facing, the engineering team is working on it and there are no reliable solutions right now. She added that for some people the standard fixes work immediately, but that’s not necessarily the case for everyone.

Apple has offered some solutions to the problem, such as resetting your Apple ID password, turning off iMessage in Settings and other options.

Read more suggested solutions here.

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