By Mike DeNardo
PHILADELPHIA (CBS) — There are plans in the works to give PATCO riders better train information, through new variable message signs on the platforms.
PATCO intended to install new real-time train information signs after its refurbished rail cars were in service. But with those cars delayed again and riders frustrated over signs that offer little more information than the date, Delaware River Port Authority CEO John Hanson says new signs are on the fast track.
“As a result of the feedback we’ve gotten from riders on the platform, from riders who have emailed us, from riders who are Tweeting and commenting on Facebook, we knew we had to move it up,” he said.
Hanson says the new signs should begin replacing the old red-lettered signs on station ceilings in 8 to 10 months.
They’ll display how many minutes until the next train, which track it’ll be on, and the reason for any delays.
At first, information will be manually typed in, but Hanson says the refurbished cars have the capability to transmit information automatically.