Watch CBS News

City Officials: Pay Your Water Bill Or Risk Shut Off

PHILADELPHIA (CBS) – City officials are urging Philadelphians with delinquent water bills to pay up or risk having their water shut off.

According to a release from the City, the end of the winter moratorium for shut-offs is March 31st. Beginning April 1st, those with past due bills of $75 or more and are past due two or more billing periods may have their water turned off.

Of course, there are options. Residents can enter into a payment agreement by calling the Water Revenue Department at 215-686-6880 or by visiting the office at 1401 JFK Boulevard on the Councourse Level until 7 p.m. Monday through Thursday and from 10 a.m. – 2 p.m. on Saturday.

Those who need help paying their bills can also apply for several assistance programs including , the Senior Citizen Discount, the Utility emergency Services Fund (UESF) and CRISIS.

"It's very important that water customers who may be facing shut-off contact us immediately," says Clarena I.W. Tolson, Chief Collections Officer and Revenue Commissioner. "We don't want anyone to be inconvenienced, especially since there are assistance programs available."

For more information, visit: www.phila.gov/waterrev.

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.