Airline Says It Will NOT Allow In-flight Calls, Regardless Of Potential FCC Ruling
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ATLANTA, GA (CBS) – With reports that the FCC may allow in-flight phone calls, one airline has taken a stand.
In a memo to 80,000 employees, Delta CEO Richard Anderson says that the airline “will not allow cellular calls or internet-based voice communications onboard Delta or Delta Connection flights.”
Citing customer research and feedback that raises concerns about the possibility of in-flight calls, Anderson notes that “a clear majority” of travelers and company employees polled in a 2012 survey made it clear that voice calls on flights “would detract from – not enhance – their experience.”
Anderson also added that “if the FCC lifts its ban on cellular use in flight, Delta will move quickly to enable customers to use text, email and other silent data transmission services gate to gate.”
In other words, you’ll still be allowed to use your phone during the flight – you just won’t be able to talk on it.