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CAMDEN, N.J. (CBS) – An advisory issued earlier in the week for all Camden neighborhoods west of the Cooper River to boil their water before usage has been rescinded.

The Boil Water Alert was issued Thursday after it was found water pressure and levels were low, and unsafe for consumption for those residents or businesses serviced by United Water.

An investigation revealed the cause of the City’s water supply emergency was due to a water main break and the use of unauthorized open hydrants at or around the time the break occurred.

“I want to once again thank our residents for their patience and cooperation as we worked to identify what caused the drop in water pressure and levels,” Mayor Dana L. Redd said. “I also want to thank our DPW, United Water, NJDEP, and all the emergency management agencies involved in assisting us investigate the problem.”

Lab tests have revealed the water is now safe for consumption. However, it is recommended you do the following:

-Run water faucets for 3-5 minutes to flush the service connection and interior plumbing;
-Empty and clean automatic ice makers and water chillers;
-Drain and refill hot water heaters if the temperature is set below 113 degrees Fahrenheit; and
-Run water softener/cartridge filters through a regeneration cycle or other procedures recommended by the product manufacturer.

United Water customers can call the company’s customer service center 1-800-334-9781 for additional information.

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