Fannie Mae Opens Its Phone Lines To Help Homeowners Facing Foreclosure

By Michelle Durham

PHILADELPHIA (CBS) — The government-back mortgage clearinghouse Fannie Mae is launching an awareness campaign for people facing possible foreclosure.

Nicole Robinson, a spokeswoman for Fannie Mae, says it’s never too late to try to save your home.

“Even if you have already started to receive paperwork to start the foreclosure process — and it is a process — you still have the ability to reach out and get help,” she tells KYW Newsradio.

Today only, and only until 8pm, Robinson says homeowners can call 1-866-989-6931 (toll-free) for advice.  Robinson hopes homeowners in trouble will also take advantage of free help from a HUD counselor.

“A HUD-approved housing counselor will work on your behalf with the servicer so you don’t have to contact the bank, back and forth.  You will work with one person who would be your advocate.  This is someone who does this for a living. They know all the programs. They know how the documents should be,” she says.

Hear Michelle Durham’s full interview with Nicole Robinson of Fannie Mae in this CBS Philly podcast…

Download podcast for listening anytime

For more information, go to the Fannie Mae web site www.knowyouroptions.com.

For a list of HUD-approved mortgage counselors, go to hud.gov.

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Comments

One Comment

  1. GranMax says:

    Your article says the phone lines are open till 8 p.m. When you call the number it says the phone lines were only open till 7 p.m. I wish the correct information was given out the first time. Now I can’t get the needed help because it was only for one day. Bummer Channel Ten and the writer of the article.

  2. Linda D Bryant says:

    THE BANKS,– BANK OF AMERICA, WELLS FARGO AND OTHERS THAT CAUSED THIS HOUSING DEBACLE SHOULD ALSO STEP-UP TO THE PLATE AND
    ASSIST THOSE HOMEOWNERS!!!!!!!!

    THE BANKS SHADY DEALS CAUSED ALL OF THIS MESS TO HAPPEN!!!!!

  3. Dave in Doylestown says:

    What advice does a guy facing foreclosure need besides “pay your bills” ?

Comments are closed.

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