By John McDevitt

Philadelphia (CBS) – To make the most of your work performance review, here are some tips from a local career coach.

“Learn how to articulate and listen.”

Sister Janet Baker (Photo) teaches career development classes at Gwynedd-Mercy College.

She also does consulting work and she says many people lack social skills these days because more people are frequently typing to others more than engaging in conversation.

“Be sure you understand the goals that they want you to achieve; make sure they understand them clearly so when you come in for a review you are able to talk about those goals and explain how and what ways you are able to achieve them and perhaps even add on to them.”

Sister Janet says if you don’t want to rely completely on your memory bring index cards in to the evaluation.

She says if your looking for a bigger raise lay out your personal budget plan – how you pay relates to your families expenses now and in the future.

Sister says positive feed back can be used as a springboard by the employee to ask for things they want. And if there are negatives turn it around and offer solutions.