PHILADELPHIA (CBS) - Conflicts among racial and ethnic groups keep Philadelphia students from learning, according to a report being released this afternoon by the Philadelphia Commission on Human Relations.

KYW Newsradio has obtained a copy of the report (above), which grew out of a series of citywide Human Relations Commission hearings that followed the ethnic violence between black and Asian students at South Philadelphia High School more than a year ago (see previous stories).

The report says the School District of Philadelphia has no clear procedure for resolving conflicts among ethnic groups, and that the district needs to do a better job of letting parents know what services they’re entitled to should a conflict arise.

The report also says the district’s zero-tolerance policy is doing more harm than good, alienating students.

All of this ultimately interferes with students learning, according to the report.

In a statement, a district spokeswoman says the district will review the recommendations and look at ways to improve the climate at Philadelphia schools.

Reported by Mike DeNardo, KYW Newsradio 1060.